Reference

Privacy Policy – How We Handle Your Information

We collect what we need to run your account securely and process bKash, Nagad and Rocket wallet payments. Everything below explains what data we gather, why we keep it, who sees it and how you can request changes or deletion.

Account registration dataWallet transaction recordsDevice and session logsSupport interaction historyCookie and tracking preferences
dhaka88 Privacy Policy – How We Handle Your Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what information we hold, correct a detail, withdraw marketing consent or delete your account, contact us through any of the paths below. Our team will confirm your identity before processing data requests to protect your account security.

Email Privacy Team Send data requests or privacy questions to the email shown in your account dashboard footer. Include your registered mobile number so we can verify your identity before releasing personal information or making changes to your profile.
Live Chat Data Request Open the chat widget when logged in and ask to speak with the privacy team. We will confirm your account details before discussing what data we hold or processing deletion requests to ensure we are speaking with the account holder.
Account Settings Panel Log in and visit the account-settings page to update communication preferences, withdraw marketing consent or review the personal data summary we display. For full data export or account closure, contact support directly through email or chat.
DATA HANDLING

How We Protect and Use Your Information

We encrypt bKash, Nagad and Rocket wallet identifiers in transit and at rest. Session data is logged to detect suspicious login patterns, and withdrawal requests trigger additional identity checks. You control marketing emails through account settings, and most tracking cookies can be disabled in your browser without affecting gameplay.

Collection and Purpose

We collect your mobile number, email, date of birth and wallet details during registration to verify identity and comply with anti-money-laundering rules. Transaction logs help us reconcile deposits, resolve disputes and detect fraud.

Security Measures

Payment credentials for bKash, Nagad and Rocket are encrypted using industry-standard protocols. We do not store your wallet PIN or OTP codes. Account passwords are hashed, and sessions expire after periods of inactivity. Withdrawal verification steps prevent unauthorised fund transfers.

Cookie and Tracking

We use cookies to keep you logged in, remember language preferences and analyse site traffic. Third-party game providers may set their own cookies to deliver live casino streams and slots.

Data Retention and Deletion

Transaction records are kept for regulatory and audit purposes even after you close your account. Marketing preferences and session logs are deleted when you withdraw consent or request account closure.

Privacy Policy Questions from Bangladesh Users

We collect your mobile number, email address, date of birth and wallet identifiers for bKash, Nagad or Rocket to verify your identity, process deposits and comply with anti-money-laundering requirements. No unnecessary data is requested during account creation.

We share information only with payment processors, game providers and verification services needed to operate your account. We do not sell your personal data to marketers or data brokers. Sharing is limited to what each service requires to function.

Contact our privacy team via email or live chat with your registered mobile number. We will verify your identity and send an export of your account data, transaction history and communication logs within a reasonable timeframe after confirming the request.

Yes. Contact support to request account closure. We will delete marketing preferences and session logs, though transaction records may be retained for regulatory and dispute-resolution purposes. Account closure is processed after identity confirmation to prevent unauthorised deletion requests.

Wallet identifiers are encrypted in transit and at rest. We never store your wallet PIN or OTP codes. Withdrawals trigger additional verification steps to ensure the request comes from the account holder, protecting your funds from unauthorised access.

We use cookies to maintain your login session, remember language preferences and analyse traffic. Game providers may set cookies for live streaming and slot delivery. You can disable non-essential cookies in your browser without losing access to account functions or gameplay.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.