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Our Terms, Your Rights, One Clear Place

Everything that governs your account on dhaka88 — from how we handle your data to what rules apply when you deposit via bKash, Nagad, or Rocket — is set out here.

Account TermsPrivacy & DataPayment RulesJurisdiction NoticeCookie Policy
dhaka88 Our Terms, Your Rights, One Clear Place
LEGAL CONTACT PATHS

Reach Us About Policy Questions

If you have a question about how a specific term applies to your account, or you want to request a copy of your data, our support team handles legal and account queries directly. Responses cover account-level policy, wallet transaction records, and data requests.

Live Chat Open the chat widget from any page in your account dashboard. Available for account and policy queries during our support window.
Email Support Send your legal or data request to our support address. Include your registered account ID so we can locate your records quickly.
Account Help Centre The Help Centre inside your account lists step-by-step answers for common policy questions, including how to request data deletion or account closure.
HOW WE HANDLE DATA

Data, Security and Account Integrity

Your account data is stored with encryption at rest and in transit. We retain transaction records — including bKash, Nagad, and Rocket payment references — for the period required by our operating obligations, after which they are deleted or anonymised. You can request a copy of your personal data or ask us to correct inaccurate records at any time through the support channels above.

Data Retention

Transaction and account records are kept only as long as operationally and legally required. After that period, data is deleted or anonymised — not archived indefinitely.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings panel in your account.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, lock your account immediately from the security tab and contact support.

Data Requests

To access, correct, or delete your personal data, submit a request via email or live chat with your account ID. We aim to respond within the timeframe our policy requires.

Common Legal and Policy Questions

Straight answers to what our account holders ask most about terms, data, and rights.

Eligibility depends on your local law and the regions we currently serve. It is your responsibility to confirm that online gaming is lawful in your location before opening or using an account.

We collect the information you provide at registration — name, mobile number, and payment wallet details — plus session and transaction data generated when you use the platform.

We retain bKash, Nagad, and Rocket transaction references for the period required by our operating obligations. After that, records are deleted or anonymised in line with our data retention policy.

Yes. Submit a data access request via live chat or email with your account ID. We will provide a copy of the personal data we hold on your account within the timeframe our policy sets out.

Contact support via live chat or email to request account closure. Any remaining wallet balance will be processed back to your linked bKash, Nagad, or Rocket account before closure is finalised.

Updated terms are posted on this page before they take effect. Continuing to use your account after the effective date means you accept the revised terms. Close your account beforehand if you do not agree.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.